NY Times covers “ghost calls”

On a related note to the hang-up calls I mentioned, Slashdot pointed to a N.Y. Times story on so-called “ghost calls.” The story is a good primer on what web resources exist for tracking these calls. In other words, this story describes the kind of battles I’ve been fighting for the past few months.

The story also provides an interesting tip for defeating the calls that I hadn’t heard of before:

Because the predictive dialers try to identify answering machines by measuring the amount of time that someone or something speaks, one way to defeat them is to give a long greeting, as an answering machine does, rather than a simple hello followed by a pause.

Be sure to check the comments in the Slashdot post, as the geeks (as usual) have excellent information on how these predictive dialers really work.

Annoyance Calls

For the past few weeks we haven’t just been getting car warranty calls. Another annoying situation has established itself where we’ll get a hang-up call at 9:15 PM on Sunday evenings, followed by one about 6 minutes later. Then, at 4:25 AM on Monday morning the phone will ring again and – just like the other calls – there will be nothing but a dial tone.

I’ve since configured Asterisk to block these calls so they will no longer get through. Even so, I plan to see how good the crackerjacks at AT&T are at tracking them down by filing a complaint with them. Back in my BBS sysop’ing days, I had a phone number to the phone company group that could track any number. I’m sure I can find the AT&T equivalent with a little effort.

This has gone on for weeks now and its time to fight back.