Jane Porter’s story on the seemingly never-ending construction on Glascock Street ran in today’s Raleigh Agenda. It’s a fair piece and properly highlights the frustration neighbors have been feeling.
To give a little context to my remarks, I also told Jane that I’m happy that the City is bringing much-needed investment to East Raleigh (after all, there are still two actual, honest-to-God unpaved dirt roads that connect to Glasdock). I only wish the city had done a better job of setting expectations for how long this project (these projects) would take.
Being that I was East CAC chair at the time (or had just been), I certainly knew that the project was gearing. I was not aware, though (and I don’t think any other neighbors were aware), of the time it would all take.
What I would like to see for future projects is the city not only telling us when a project is expected begin but when it is expected to be completed. Put up a sign at the work site with this information. Include a URL (or QR code) that points people to the project webpage. This would do a lot to keep neighbors comfortable with the process.
A good example of why this is needed is the construction that has temporarily closed Old Louisburg Road. A sign appeared over the weekend of October 8th, which tells drivers that the road would close on the 10th. The sign does not tell drivers when the road will reopen! Because Old Louisburg Road is the main way people in my neighborhood get to downtown Raleigh, it being closed is hugely disruptive.