Weather is here, wish you were beautiful


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Futzing around with Google Maps this morning, I noticed that the Mount Weather doomsday facility hadn’t been reviewed yet using Google Places. So I had a little fun writing a review:

I sheltered here during the Armageddon and would never do it again! The cots were way too hard, the rations were somewhat tasteless, my room had NO windows, and it was next to impossible to get the generals’ attention when the sheets and towels needed changing. What you see in the brochure doesn’t match the actual experience. Take my advice: the next time the world ends, steer clear of Mount Weather! Go with a Hampton Inn or similar chain. You’ll be glad you did!

Rocky support from Earthlink

Yesterday I discovered that at least one of Earthlink’s mail servers has been listed on a spam blackhole list, meaning mail sent through that server disappears from the Internet.

I searched in vain on Earthlink’s support page for an email address to a clueful engineer. Instead, I made do with a “live chat” with someone named “Rocky.” Rocky dutifully followed his script but instead of hearing me when I told him that Earthlink’s servers were blacklisted, Rocky had me recheck my email settings.

It’s sad when I know more than the support person who supposedly is there to help me.

Please hold for the next available agent. Your chat should begin in approximately 0 minutes. You may type your question while you wait, but you won’t be able to SEND it until your chat is assigned to an agent.

‘Rocky S’ says: Thank you for contacting EarthLink LiveChat, how may I help you today?

Rocky S: Hello, how may I assist you today?

CUSTOMER@earthlink.net: I just got a bounced email which indicates an Earthlink mail server is on a blackhole list.

Rocky S: Please stay on hold for three minutes, while I go through the issue.

CUSTOMER@earthlink.net: 550 5.7.1 Service unavailable; Client host [209.86.89.69] blocked using Trend Micro RBL+.

CUSTOMER@earthlink.net: Were you aware of this?

Rocky S: Thank you for being on hold.

Rocky S: I am sorry to hear that. I’ll do my best to resolve this issue.
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