Like many people, I like to pass the time while waiting for my flight to board by doing a little people-watching. Where is this person going? Where’s home? If home’s not here, what brought them to the Triangle? I find it fun to speculate on these things.

What’s really insightful is to hear departing visitors talking into their phones. Last week I overheard a man apparently describing the Triangle area to the person on the call. “You’d like it,” he said. “There are lots of trees. It’s really beautiful. Lots of trees.”

I smiled, because that’s not the first time I’ve heard a traveler rave about our area’s beautiful, abundant trees. We tend to take that for granted, I think.

Raleigh and Durham invested a lot of money in renovating RDU Airport’s Terminal 2, knowing that for many travelers their impression of Raleigh and Durham starts right there. The airport can also be a great source of feedback, too, when those travelers depart. Just listening how they describe their trip can show where we’re doing well and where we can improve. It can also show what assets we possess that we could be better in publicizing.

As a proud citizen of Raleigh I love hearing others’ impressions of the place I call home.