The City of Raleigh’s new website

Yesterday, the City of Raleigh unveiled it’s new website: the first update in a dozen or more years. The old website has long been a pet peeve, with it’s cryptic, miles-long URLs and lack of photographs or graphics. To find anything useful, users often had to resort to using the search box.

Unfortunately, that’s also the problem with the new website: to find anything useful the user has to use the search box. In fact, it’s more of an issue now. The old site at least attempted to categorize information in a hierarchical format (for every page, you saw a list of breadcrumbs that showed you where you were in the site). The new one, however, makes no attempt at all at organizing data (at least as far as I can tell).
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