Northwaste Airlines

Well, the travel gods were not smiling on Kelly and the kids. Northwest Airlines royally screwed up their only possible chance to get to Raleigh tonight. Northwest then went the extra mile, screwing up the family’s chance at tomorrow morning’s flight, too.

Right now the family will be lucky to take the 1:30 PM CDT flight which puts them into Raleigh after 4PM: twenty-one hours after they expected to be home! Is it any wonder Northwest Airlines ranks at the bottom of customer satisfaction surveys?

On their own

Just got word that Kelly and the kids missed their Northwest connecting flight to Raleigh, thanks to a ground stop in Detroit which kept their Milwaukee plane from taking off on time. As is typical, they were told their connecting flight would likely wait for them but it was not to be. Though they landed at 5:07, their Raleigh flight left the gate at 5:21 without them. Bah.

I hope they can get on another flight pronto so they don’t have to spend the night in Detroit.

On my own

I saw the family off this morning for their trip from Milwaukee back to home. It was sad saying goodbye to them knowing I wouldn’t be home for another three days. I now sit in the room Kelly’s parents stayed in, surrounded by empty chairs that used to be full of wriggling children and laughing adults. Feels quite lonely here.
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