The Veterans Administration is the most amazing medical system anywhere, bar none. I had always been under the impression that rendering a diagnosis required a doctor but somehow the VA can do it without one.
After years of mysterious health issues, I finally got mad enough two weeks ago to file paperwork to enroll in VA coverage. A day or two after mailing my paperwork I was delighted to receive a phone call from a VA representative who helpfully set me up with an appointment. Having long worked in customer service, I was impressed with my representative’s knowledge of his job and his rapport with his customer. In fact, I was already working on a blog post and even considered sharing my praise with Rep. David Price. All was looking up until I got this fancy-looking, full-color customized booklet in the mail yesterday. On page five was the bad news:
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