I’m working on new documentation for my company. Sprinkled throughout them are constant references to something known as an “end-user.”
Exactly what is an “end-user?” How does one differ from a “user?”
Phrases like “end-user” come from the same ilk as “pre-existing.” They are an attempt by the speaker or writer to sound important. One of my first changes to the documentation will be to banish “end-user” from the company vernacular. If only it were that easy to banish it from the software industry.