Oh, how I forgot how quickly things move at a startup company! I’ve dived right into my role as support manager, not really knowing all I need to know but trusting I can figure it out. I’ve already reached the point where I can field some support cases on my own, which is sooner than I expected. I’m still nowhere near where I need to be to feel comfortable, though, and I lean quite heavily on my more-experienced coworkers, but I’m getting there.
One of my coworkers walked into my office today and told me, “uh, hey, we’ve really piled on the stuff for you, haven’t we?” I had to laugh! It’s great to have the confidence of one’s coworkers but it’s true that I’m barely keeping my head above water now. I told my boss I feel like the kid who just had his training wheels taken off: I’m wobbling all over the place but have somehow managed to stay upright.
Getting up to speed is very much like learning a foreign language through immersion. I hear all these names and acronyms which are still fuzzy to me, so I focus on the context to fill in the blanks.
Am I working hard? You betcha – harder than I have in a while. Am I enjoying it? Absolutely! I am all in. It’s good to feel wanted and good to feel like I’m contributing right off the bat.