I bought a Samsung Bluetooth headset from Woot.Com last month with a rebate deal that made it practically free. When the headset and its rebate arrived, I saw that the rebate program ended January 15th. Thinking I had plenty of time to fill out the paperwork, I let it slide until about a week days ago.
That’s when I was surprised to read the fine print which said the rebate needed to be mailed within 30 days of purchase. It was now roughly 45 days since I bought it. I filled out the paperwork and mailed it in anyway, taking a chance that it would get honored.
Now, all my previous rebate experience told me that rebate companies use the slightest technicality to avoid honoring a rebate. That saves their clients money. I suppose that’s their right: the fine print is the fine print. Legally speaking, I was no longer entitled to a rebate check.
In spite of my gaffe, it looks like they’re sending me one, anyway! I got an email this morning with a message saying my rebate request is valid! Kudos for Samsung’s rebate fulfillment company, Parago for putting the customer first!
Mark,
Actually, to the contrary, I’ve found that they mostly honor it if it was bought during the period but just mailed late. You’re correct it’s their right to refuse but most, not all, do still honor.
Anyway, glad to see that it worked out for you!