In my attempt to write some amusing observations about Australian culture, I neglected to mention the day’s activities.
I met Naomi from the corporate office here at 8:30 this morning. We drove over to a place she said served the best coffee in Melbourne, a worthy coffee indeed in light of the large Italian contingent which lives in the city. We then walked over to our first (and, it turns out, only) customer meeting of the day.
I was there to provide technical resources to this particular customer. It turns out this happy customer really didn’t need any. He figured out things himself and couldn’t have been more pleased with the product. We left him after a half hour of pleasant conversation and headed back to our office.
The customer meetings planned for this afternoon didn’t pan out, as the short notice of my arrival here didn’t allow for much certainty. Instead I spent the afternoon at the office, configuring my VoIP client and answering emails.
The office here is a small thing. Only three employees work out of it. Two of those employees were away today. You would think this would have made it a nice quiet refuge today. Of course, you would be wrong.
The telephone literally rang off the hook! Naomi took one call after another, most of them orders for our new product. Her lunch was actually cold by the time she got around to eating it! It was absolutely crazy. I couldn’t stop chuckling at the response. I’ve been doing this for three years now and this response beats all I’ve ever seen.
To say the presentations of this week were wildly successful would be an understatement. The response has far exceeded my expectations. I’m really excited at the momentum that I helped build for the product, though all the credit goes to the great team here in Australia. I’m glad to have been here and to have helped get things going.