in Check It Out, Meddling, X-Geek

Amazon’s customer service backdoor — Medium

Everything you do to secure your Amazon account Customer Service can undo in a heartbeat. A scary tale of how easily Amazon’s customer service can be socially engineered.

As a security conscious user who follows the best practices like: using unique passwords, 2FA, only using a secure computer and being able to spot phishing attacks from a mile away, I would have thought my accounts and details would be be pretty safe? Wrong.

Because when someone has gone after me, it all goes for nothing. That’s because most systems come with a backdoor, customer support. In this post I’m going to focus on the most grievous offender: Amazon.com

Source: Amazon’s customer service backdoor — Medium