January 6, 2011

There were 4 posts published on January 6, 2011 (this is page 1 of 1).

Ah, the price of fame

After making my list of highlights of my community service from the past year I have to mention a strange new phenomenon of late: lots of people now know me and I don’t always know them.

I’ve went down to the municipal building for something earlier this year and gave my name to one of the staffers I had just met. “Oh, so you’re Mark Turner! We’ve heard all about you,” came the cheerful reply. Some treat me like some kind of celebrity. Even cops. City staffers have told me they read my blog on a regular basis, too. It’s a little unnerving knowing that people are talking about me, even if it’s good stuff. (At least, I hope it is!)
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Highlights of 2010: helping out the community

It was a productive year for helping out in the community.

The biggest and most rewarding thing I did as the CAC chair was help organize the first East Raleigh Community Day event along with Ronneil Robinson, Raleigh Police, Raleigh Parks, WakeMed, and others. It was so much fun seeing everyone out and having a good time. I had a silly grin on my face all day long.

Part of the Community Day celebrations included the grand opening of the Police Department Field Office in the Raleigh Boulevard Food Lion shopping center. This was the result of an initiative I took two years ago to work with the city and the property owner to get it done. Now the shopping center is thriving, new businesses moving in, and the neighborhood has a nice local place to shop.
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Southwest Airlines screws the pooch

In a single, boneheaded move, Southwest Airlines just lost me as a loyal customer. The airline’s simple rewards program just got a lot more complicated.

Fans are hopping mad and are burying Southwest’s Facebook page with their comments. It’s sad, considering how much cheerleading I’ve done for them over the years.

The Baltimore Sun’s Consuming Interests blog has a good breakdown on what the changes mean.

Southwest Airlines Co. overhauled its frequent-flier program to add rewards with no black-out dates and redemptions for international flights on other carriers.

The first major revamp of the Rapid Rewards loyalty plan since it began in 1987 should add “several hundred million” dollars a year in revenue, Chief Executive Officer Gary Kelly said yesterday at a briefing at Southwest’s Dallas headquarters.

Southwest, the largest low-fare airline, spent almost $100 million on the project and aims to win new customers and deepen ties to existing business travelers, who generally pay higher prices. The carrier unveiled a related website for passengers today to explain the changes, which take effect March 1.

“If we get our fair share of frequent fliers, the opportunity is huge,” Kelly said. “We’re very confident this is a good investment.”

via Southwest Loyalty Program Gets First Revamp in 23 Years to Boost Traffic – Bloomberg.

25 years of compact discs

Photo by Arun Kulshreshtha

This past Christmas marks the 25th anniversary since I got my first compact disc player. I don’t remember exactly what brand it was. Maybe a Teac. [Update: It was a JVC.] It was the single-disc variety and didn’t do much error-correcting, if I recall. It lasted for years, though. I remember it still spinning discs into 1995 or so.

Word when they came out was that CDs would become as affordable as albums were (~ $10) once their manufacturing reached a certain scale. Like a lot of things the music industry says, it turned out to be lies. The suits in the industry chose to maintain the high prices of CDs even as their manufacturing costs dropped through the floor.
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